Some Frequently Asked Printing Questions:

How long does the typical print project take?
Usually 3 to 5 days, but we may be able to do your job faster.

Are Hamilton’s prices competitive?
Yes. Our clients know we respect their time and want to save them money. As a single source provider for all of your Direct Marketing needs we can save you money on the entire project.

What is your policy on shortages and overruns?
We take full responsibility for producing the quantity requested, unless the client request overruns.

What is your policy on proofing?
You take ownership the moment you check "approved with no changes" and sign off. Our staff is trained to check the blueline or pdf in each phase of production: plating, printing, trimming and final folding or assembly.

Some Frequently Asked Mailing Questions:

Can Hamilton lower my postage cost?
Absolutely! Our database specialists will analyze, qualify and presort your mailing list using our state-of-the-art postal software. You will enjoy the highest postal discounts available on any mailing project.

Can Hamilton tell me my postage cost, up front?
Yes, once the mailing list and sample mail piece are received we will process the file and tell you the postage cost.

This is all so new to me, where do I begin?
The first step is to call or email us and speak with one of our CSR’s. We will then discuss your project and each item needed to ensure a successful campaign.

How should I prepare my mailing list for Hamilton?
It's easy. We can handle any media and most file types. Provide us with every field in your database or just the fields we will need to address your mail and we will do the rest.

Some Frequently Asked Personalization Questions:

Does Hamilton personalize letters, postcards, reply devices and envelopes?
Absolutely! Hamilton can personalize letters, reply devices and envelopes on our laser printers and can add personalized snipes, codes and messages to postcards by using our inkjet machines.

Will personalization increase my response rates?
Yes, a personalized mail piece can dramatically increase response rates. Ask your CSR for ideas.

Some Frequently Asked Design and Copywriting Questions:

Can Hamilton design and typeset my print projects?
Yes. We have several graphic artists that can assist you in creating your new project design or making changes to a previous version.

Does Hamilton handle logo and letterhead design?
Your image sets the tone of your direct mail campaign, special event or general communication. Whether you need a fresh image or a new identity package, we can design one that's right for you.